Entrepreneur or Intrapreneur…Is it an either/or question?
During an afternoon break at a conference, a participant who had just attended my breakout session on building collaborative workplace relationships approached me to discuss his dilemma regarding...
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How to tell people at work what you really think of them
Act One Scene One: Learning a brand new way of implementing: “Don’t get mad, get even.” During a recent training session regarding workplace relationships, I asked attendees to think of a time when a...
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The “Wow” Factor…Bought to you by the U.S. Post Office
Cynics may say that you would never expect a public servant to give outrageously good customer service. So let me prove you wrong. Ross, who works at the USPS located in Point Roberts, WA provided...
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